Privacy Policy

1. What personal data we collect

When you book a tour or contact us, we may collect personal data such as: your name, email address, phone number, and details you provide in your message. We may also collect booking-related information you submit (e.g., dates and request details).

2. How we use personal data

We use your personal data to: (a) process tour booking requests and communicate with you about reservations; (b) respond to contact form submissions; (c) manage customer support and, if needed, confirm or update your request; and (d) ensure compliance with legal obligations.

3. Legal basis (Ukraine)

If our processing is related to distance/online contracting, we provide pre-contract information and identify the business in the state language in line with Закон України "Про електронну комерцію" and Закон України "Про захист прав споживачів". If any cookies or trackers process personal data, we handle transparency and rights in line with Закон України "Про захист персональних даних".

4. Sharing of personal data

We do not sell your personal data. We may share your data only as necessary to provide tour booking and support services (for example, with service providers that help us operate the website or deliver communications). We share data only when required for service delivery and in accordance with applicable law.

5. Data retention

We retain personal data for as long as needed to fulfill the purposes stated in this Policy and to comply with applicable legal requirements. After these purposes end, we delete or anonymize the data, unless a longer retention period is required by law or necessary to protect our legal interests.

6. Your rights

Depending on the circumstances, you may have rights regarding access to your personal data, correction, deletion, and other rights provided by Ukrainian personal data legislation. If you want to exercise your rights, contact us using the details in the “Contact information” section below.

7. Advertising and language

Any advertising messages on our website must be clearly identifiable as advertising and comply with language rules for advertising, in line with Закон України "Про рекламу". For consumer-facing information (including via the Internet), we provide information as required by Закон України "Про захист прав споживачів".

8. Contact information

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

• Business: luminaryfintech.com, PE (Private Enterprise)
• Address: 12 Velyka Vasylkivska St, Kyiv, 02000, Ukraine
• Email: contact@luminaryfintech.com
• Phone: +380 978 224 9425
• EDRPOU (registration code): 40814843
• Legal representative: Julia Novak, Managing Director